YANTI, Fitri Darma; TIVANI, Tivani; FILOSOFIA, Ziada; ERINALDI, Erinaldi. Improving the Quality of Public Services Through Effective Planning. Journal of Economics and Social Sciences (JESS), [S. l.], v. 4, n. 2, p. 1449–1456, 2025. DOI: 10.59525/jess.v4i2.1117. Disponível em: https://journal.civiliza.org/index.php/jess/article/view/1117. Acesso em: 4 mar. 2026.