PUTRI, Fidya Okctafiani; PATRIANTI, Tria. Customer Relationship Management Strategies in Developing the Brand Image of Secondfloor Coffee Bintaro. Journal of Economics and Social Sciences (JESS), [S. l.], v. 4, n. 2, p. 1653–1660, 2025. DOI: 10.59525/jess.v4i2.1174. Disponível em: https://journal.civiliza.org/index.php/jess/article/view/1174. Acesso em: 1 mar. 2026.