EKAWATI, Sari; PERTIWI, Arlette Suzy Puspa; MUBAROK, Ade. The Effects of Responsiveness and Tangibles in Outpatient Services on Patient Comfort and Trust Among JKN-KIS Participants (Study at Dr. Soedibjo Sardadi Naval Hospital, Jayapura). Journal of Economics and Social Sciences (JESS), [S. l.], v. 5, n. 2, p. 173–188, 2026. DOI: 10.59525/jess.2071. Disponível em: https://journal.civiliza.org/index.php/jess/article/view/2071. Acesso em: 10 oct. 2026.