Ramadhan D, Purnami S. The Influence of Service Quality and Facilities on Customer Satisfaction of PT Indonesia Penuh Rezeki (Case Study of Pelindo Petikemas Belawan Employee Gathering Event). jess [Internet]. 2025 Jul. 13 [cited 2026 Feb. 8];4(1):433-46. Available from: https://journal.civiliza.org/index.php/jess/article/view/829