Implementation of Performance Measurement Through the Balanced Scorecard (BSC) Method at Elementary Education Level (Case Study at Lengkong Bojongsoang Elementary School, Bandung Regency)
DOI:
https://doi.org/10.59525/gej.v3i2.759Keywords:
Measurement; Performance; Method; Balanced Scorecard; Elementary EducationAbstract
Measurement is one of the instruments used to assess the performance of educational units. Measurement activities are one of the problems faced by assessors because they use indicators with a high level of accuracy. Implementation of four BSC perspectives—finance, customers (stakeholders), internal business processes, and learning and growth—in the context of elementary schools. This study aims to analyze the application of the Balanced Scorecard (BSC) method as a performance instrument at the elementary education level. The researcher used a case study approach. Respondents or samples in this study were principals and teachers. Respondents were selected purposively. The location of the study was SDN Lengkong Bojongsoang, Bandung Regency. The results showed that the BSC approach made a significant contribution to improving the quality of school management, although there were still challenges in understanding the concept and systemic integration.
References
Arikunto, S. (2010). Research Procedures: A Practical Approach. Jakarta: Rineka Cipta.
Directorate General of Elementary Education. (2012). Elementary School Internal Quality Assurance Guidelines. Jakarta: Kemdikbud.
Gaspersz, V. (2005). Total Quality Management. Jakarta: Gramedia Pustaka Utama.
Kaplan, R. S., & Norton, D. P. (1996). The Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business School Press.
Kaplan, R. S., & Norton, D. P. (1996). The Balanced Scorecard. Harvard Business School Press.
Moleong, LJ (2019). Qualitative Research Methodology. Bandung: Rosdakarya Youth.
Mulyasa, E. (2013). Management and Leadership of School Principals. Bandung: Rosdakarya Youth.
Minister of Education and Culture Regulation Number 6 of 2018 concerning the Assignment of Teachers as School Principals.
Rivai, V., & Mulyadi, D. (2012). Leadership and Organizational Behavior. Jakarta: Rajawali Pers.
Sugiyono. (2017). Qualitative, Quantitative and R&D Research Methods. Bandung: Alfabeta.
Sugiyono. (2017). Qualitative, Quantitative and R&D Research Methods. Alfabeta.
Permendikbud No. 6 of 2018. Law No. 20 of 2003 concerning the National Education System.
Terry, G.R. (2006). Principles of Management.
Law Number 20 of 2003 concerning the National Education System.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Global Education Journal
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
