Complaints and Appeals

1. General Principles

This journal is committed to maintaining transparency, fairness, and accountability in the editorial and publication process. Authors, reviewers, and readers have the right to submit complaints or appeals regarding editorial decisions, peer review procedures, publication ethics, or other issues related to the journal’s publication process.

All complaints and appeals will be handled in a professional, impartial, and timely manner.

2. Complaints

A complaint may relate to issues such as:

  • Concerns about the editorial process

  • Delays in the peer review process

  • Allegations of publication misconduct

  • Ethical concerns related to published articles

  • Conflicts involving editors, reviewers, or authors

Individuals wishing to submit a complaint should contact the editorial office and provide a clear explanation of the issue along with supporting evidence where applicable.

The editorial team will review the complaint and take appropriate action based on the journal’s policies and ethical standards.

3. Appeals Against Editorial Decisions

Authors have the right to appeal editorial decisions if they believe the decision was based on a misunderstanding or misinterpretation of the manuscript.

Appeals should include:

  • A clear explanation of the reason for the appeal

  • A detailed response to the reviewers’ comments

  • Supporting arguments or evidence that justify reconsideration

Upon receiving an appeal, the editorial board may:

  • Reconsider the editorial decision

  • Assign the manuscript to a new reviewer for additional evaluation

  • Uphold the original decision if the appeal is not justified

The decision made after the appeal review will be considered final.

4. Investigation Process

All complaints and appeals will be evaluated by the editorial board. If necessary, the journal may consult independent experts or follow ethical procedures recommended by Committee on Publication Ethics.

The journal will make every effort to resolve complaints and appeals fairly while maintaining confidentiality and professional integrity throughout the process.

5. Contact for Complaints and Appeals

All complaints and appeals should be submitted to the journal’s editorial office through the official contact email provided on the journal website.

The journal encourages constructive communication and will strive to address concerns responsibly in order to maintain the integrity of the publication process.